Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
How much does shipping cost?
We have a few options for shipping. All of the processing time is JUST for the shipping. It does not include the production TAT which is always listed on the top of our website and in our terms and conditions prior to check out!
- $6.50 - USPS Regular - 3-6 Business Days after Fulfillment
- $10.00 - USPS Priority - 2-5 Business Days after Fulfillment
- $10.00 - UPS Ground Shipping - 1-5 Business Days after Fulfillment
Overnight Options
- $55.00 - Overnight UPS Shipping - 1 Business Day after Fulfillment
- $75.00 - Overnight AM Delivery Time - UPS Shipping - 1 Business Day after Fulfillment
We do offer Free Basic Shipping on all orders over $125 after any discounts/codes and before taxes.
What shipping carriers do you use?
We primarily use USPS for a majority of our deliveries. USPS picks up from our warehouse Monday through Friday and we also do special drop offs each week if needed.
We also have an option for UPS delivery if you prefer UPS over USPS. We hand deliver all of these deliveries each day.
We do not offer FedEx, DHL or other carriers at this time.
Where do you deliver?
We offer USPS and UPS options for all of the US locations with set rates.
All international is subject to USPS and the discounted rates they provide. There are no set flat rates for USPS.
Tracking & Delivery
When will my order be shipped?
Can I change my delivery address?
Please email us immediately with the new address and order number. This way we can update it as quickly as possible. If you do not send the address immediately, we may not get the response in time to fix.
Once a label is printed, we cannot update the address. We do not print until they are prepared to ship.
We will do our best to always update your address but we cannot promise if it is within 24 hours from fulfillment.
How can I track my order?
Your should receive a tracking number on all orders once we fulfill the package.
Please allow up to 72 hours for movement. Our local USPS does not scan upon pickup and it will not scan until it reaches the Charlotte Distribution center. Even then, sometimes the boxes are placed in a way the barcode is missed by the machines.